Effective Date: 01 January 2026
Last Updated: 05th March 2026
Introduction
Capital MOT & Service Centre is committed to protecting and respecting your privacy. This
Privacy Policy explains how we collect, use, store, and protect your personal data when you use
our services, contact us, or visit our premises or website.
We process personal data in accordance with the UK General Data Protection Regulation (UK
GDPR) and the Data Protection Act 2018.
Who We Are
Business Name: Capital MOT & Service Centre
Business Address: Unit 12, Clydesmuir Industrial Estate, Clydesmuir Rd, Cardiff CF24 2QS
Email: sales@capitalmotandservice.co.uk
Phone: 029 2048 5410
We are the data controller responsible for your personal data.
Personal Data We Collect
We may collect and process the following personal data:
Information You Provide
Cookies and tracking information
Name
Address
Phone number
Email address
Vehicle registration number
Vehicle make, model, and service history
Payment information (if applicable)
Information Collected Automatically
If you visit our website, we may collect:
IP address
Browser type
Website usage data
CCTV Data
If our premises use CCTV for security purposes, footage may capture images of customers and
vehicles.
How We Use Your Data
- We use your personal data for the following purposes:
- Meeting legal or regulatory obligations
- Providing vehicle repair, servicing, and MOT-related services
- Contacting you about bookings or vehicle work
- Processing payments and invoices
- Maintaining service records
- Responding to enquiries
- Improving our services
Legal Basis for Processing
We process your personal data based on:
- Consent – where required for marketing communications
- Contractual necessity – to provide services you request
- Legal obligations – such as tax or accounting requirements
- Legitimate interests – operating and improving our business
Sharing Your Data
We may share your data with:
- Parts suppliers and service providers
- Regulatory authorities where required by law
- Payment processing providers
- Accountants or legal advisors
We only share information necessary to provide services or comply with legal obligations.
Data Retention
We retain personal data only for as long as necessary, including:
Marketing data: until you withdraw consent
Service records: typically up to 6 years for legal and tax purposes
CCTV footage: usually 30 days unless required for investigation
Data Security
We take reasonable technical and organisational measures to protect personal data from loss,
misuse, or unauthorised access.
- These measures may include:
- Secure document storage
- Secure IT systems
- Restricted staff access
Your Data Protection Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise your rights, please contact us using the details above.
Cookies (Website Only)
If our website uses cookies, they help us understand how visitors use the site and improve functionality.
You can control cookies through your browser settings.
Complaints
If you are unhappy with how we handle your personal data, you can complain to the
Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Website: https://ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available
on our website or upon request.